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Terms and Conditions
Alabaster Contracting Solutions, LLC
These Terms and Conditions (“Terms”) govern the use of services provided by Alabaster Contracting Solutions, LLC (“we,” “our,” or “us”). By engaging with our services, you (“client,” “customer,” or “you”) agree to abide by these Terms.
1. Services Provided
Alabaster Contracting Solutions, LLC offers general contracting, construction, and related services, including but not limited to:
• Residential and commercial contracting
• Repairs, renovations, and remodeling
• ADA and mobility accessibility modifications
• Other services as agreed upon in writing
We reserve the right to modify or discontinue services at our discretion.
2. Estimates and Contracts
• All estimates provided are valid for 30 days unless otherwise stated.
• Acceptance of an estimate does not constitute a binding contract until a signed agreement is executed.
• Changes to the scope of work may result in additional charges.
3. Payments and Billing
• A deposit may be required before work begins.
• Payments must be made in accordance with the agreed-upon terms outlined in the contract.
• Late payments may incur fees, and unpaid balances may result in project delays or legal action.
• We accept payment via cash, check, credit card, and P2P Payment Services.
4. Project Timeline and Delays
• Estimated project completion dates are subject to change due to weather, material availability, and unforeseen conditions.
• We are not liable for delays caused by factors beyond our control, including customer-requested changes.
5. Warranties and Liability
• We provide warranties on workmanship for a period of 12 months, as specified in individual contracts.
• Manufacturer warranties apply to materials used in projects.
• We are not liable for damages resulting from misuse, lack of maintenance, or third-party alterations.
6. Customer Responsibilities
To ensure smooth project execution, customers must:
• Provide accurate information and project requirements.
• Grant access to the worksite as needed.
• Obtain any necessary permits unless otherwise agreed upon.
• Adhere to payment schedules.
Failure to meet these obligations may result in project delays or termination.
7. Cancellations and Refunds
• Cancellation requests must be made in writing.
• Deposits may be non-refundable depending on the stage of work completed.
• Refunds, if applicable, will be processed within 120 days.
8. Dispute Resolution
• Any disputes must first be attempted to be resolved through direct communication.
• If unresolved, disputes will be subject to mediation or arbitration in Ohio Warren County.
• Legal action, if necessary, will be pursued in courts located in Ohio.
9. Limitation of Liability
• Alabaster Contracting Solutions, LLC is not responsible for incidental, indirect, or consequential damages arising from our services.
• Our total liability will not exceed the total amount paid for the contracted work.
10. SMS Communications Policy
By providing your phone number, you consent to receive SMS messages from Alabaster Contracting Solutions, LLC regarding:
• Appointment reminders
• Service updates
• Other business-related communications
Message Frequency
• Customers can expect to receive up to 4 messages per month but this can vary depending where n communicational needs.
• Message and data rates may apply according to your mobile carrier’s plan.
Opt-Out & Help Instructions
• You can opt out of receiving SMS messages at any time by replying “STOP” to any message. Once opted out, you will no longer receive further messages.
• If you need assistance, reply “HELP” or contact us at Biz@AlabasterCS.com or (513) 456-7891.
11. Privacy Policy
We are committed to protecting your privacy. Our full Privacy Policy explains how we collect, use, and protect your personal information. You can review it at:
https://alabastercs.com/privacy-policy
12. Amendments and Updates
We reserve the right to modify these Terms at any time. Updated Terms will be made available on our website and will take effect upon publication.
13. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Alabaster Contracting Solutions, LLC
300 E Business Way, Ste 200
Cincinnati, OH 45241
(513) 456-7891